Attention Snow Leopard Safari Users
Thursday, October 15, 2009 11:53:10 AM
For GLOBALedit Xfer or FileSociety users who have tried to access xfer.globaledit.com or filesociety.com using Safari on the new Mac OS X 10.6 Snow Leopard, you have probably run into some issues. Currently, the Aspera Connect plugin does not work with Safari on Max OS X 10.6. This is largely is due to the fact Aspera Connect is a 32-bit app and Safari is 64-bit. Plugins (Aspera Connect) must be the same bittiness as the host process (Safari).
Follow the steps below to work around this and set Safari to launch as 32-bit.
1. Quit Safari if it is launched.
2. Launch Finder and go to the Applications folder.
3. Locate Safari.app.
4. Control-click (right-click) on Safari.app.
5. Click on Get Info.
6. Under the "General" group, check the box Open in 32-bit mode.
7. Launch Safari again.
Feel free to email us at firstname.lastname@example.org for more assistance or for any other questions you may have.